Dental Admins 5 Interview Questions You Need to Master

Dental Admins 5 Interview Questions You Need to Master There’s no denying it: a great dental office needs a great admin. Do you want to cut through the job-hunting crowd and become the administrative assistant that dentists dream about? The first step is to ace your next interview. Charles Crawford at Dentistry IQ has targeted five key questions that you better be prepared for when it’s your turn to dazzle potential employers. 1. Are you approachable?Great admins work well with every other member of the dental office team, and are great with clients, so employers are going to want to know that you’re the sort of person others feel comfortable with, or avoid like the plague. If you want the job, be sure the person in charge of hiring thinks you’d be great to work with.2. Are you a good talker?Dental admins are often the faces of the practices they work for- as an admin you may even be the first person patients interact with- so of course potential employers are going to want to know if you’re charismatic , a great talker, someone people feel good communicating with.3. Do you know how to listen?Listening is an absolutely essential skill when you’re an admin in a dental practice- from communicating effectively with other members of the team to helping patients on a daily basis and making them feel like they’re being heard. Your job during the interview is to convince potential employers that you’re a born listener.4. Do you have attention to detail?Ask any great admin at any dental practice- large, small, or in between- what the must-have skills are for job success. There’s no doubt that an unflinching attention to detail will show up on every list. From those minor office logistics that help a practice run smoothly to important patient factors, your eye for detail better be razor sharp! If you want to leave your next interview confident that you just landed your next great job, you better have convinced the employer that your attention to detail is undenia ble.5. Do you have a good work ethic?Employers aren’t going to be thrilled to hire admins who stare blankly at the clock until 5pm hits, just waiting to bolt out the front door and head home. Let’s face it, if you want the job you’ll have to show that you have the extra drive and initiative to solve problems, offer solutions, and do what it takes to get the job done well. Sell potential employers that you have a great work ethic or they’ll quickly show you the door.Are you ready? Master these 5 questions and you’ll have potential employers lining up to hire you!

Solve one world problem Essay Example | Topics and Well Written Essays - 500 words

Solve one world problem - Essay Example There are two issues related to the problem that I would like to address. One is the neglect caused to an elderly member of the family on the basis of ageism and the diminishing ‘value’ of a human life based on materialistic concerns. The second issue is the general aversion people show towards a family member who is terminally ill, which leads to a situation where s/he is put in a hospice, at the care of others. Though it may be a good idea at times to entrust aged and terminally ill people to the care of those specialized in such care, I believe the involvement of family members in the whole procedure will improve the prospects of a person retaining a lot of positive energy even as s/he nears the last phase of life. My view on this is related to the immense value a human life has and the need to address the cruelty from others who give up on the life of someone simply because s/he is too old and sick. I believe that this universal issue can be solved only through proper sensitization. This has to start from the kindergarten, where kids should be taught the ways in which they should respect life. Along with the awareness that should necessarily be passed on with regard to the unnecessary evils of a World War and the impending disasters of Global Warming, each and every child should learn how to treat elderly people. They should be fully aware of the different phases of human life, and the inevitability of growing old and dying. They should know how to help elderly people keep their dignity through their suffering related to sickness, even as they are at the care of those who are trained to treat them. Apart from functional treatment, older people need and deserve a lot of love and care. I have witnessed many cases where a dying grandfather or grandmother craving for the attention of their family, while all they get is words of consolation from the home nurses. This is a very sad s ituation, and I

Hyundai Motor Companys global performance with regards to fulfilling Essay

Hyundai Motor Companys global performance with regards to fulfilling its corporate social responsibility - Essay Example To illustrate, Hyundai Motor’s Chinese subsidiary won the ‘2011 Most Responsible Corporate Citizen’ award for the firm’s efforts in various social welfare fields. The Hyundai greatly supports the Chinese government in poverty reduction, traffic safety, sand prevention and control, and several other areas4. It is estimated that the company’s investments in the field of environmental sustainability in China would reach nearly 4.1 trillion and those investments may account for clean diesel vehicles, electric vehicles, and Blue Drive development plan5. In India, the Hyundai Motor India Foundation (HMIF) has made investments worth more than 20 million rupees in different social welfare programs6. The organization has begun its â€Å"Go Green† village based project in Tamil Nadu (an Indian State) in 2011 with intent to improve living standards of the region’s villages7. Considering the Hyundai’s contributions to the State, the company has been given the ‘Corporate Social Responsibility Award’ and ‘Best Commercial and Industrial Institution’ award by the Tamil Nadu State government8. According to Biwalkar, the Brand Trust Report study conducted in India in 2011, Hyundai was selected as the country’s 43rd most trusted brand9. Hyundai’s corporate responsibility programs benefit Chinese and Indian societies. To illustrate, these economies are still at developing phase and therefore they struggle to meet increasing infrastructure facilities and other living condition requirements arising out of a high level population growth. Evidently, the emerging economies greatly support Hyundai’s business and arrange improved operational facilities for the... This essay discusses that modern society is highly concerned about environmental sustainability more than ever before. Consumers today tend to discourage businesses which are likely to cause toxic emissions or other forms of pollution. While analyzing the industrial world, it seems that majority of the organizations raises some sorts of challenges to ecological balance. For a multinational corporation like Hyundai Motor Company, the world’s fourth largest automobile manufacturer, the potential for environmental damage is higher. Since combustion of fossil fuels constitutes a huge portion of greenhouse gas emissions, modern consumers are increasingly switching their demand to eco-friendly vehicles. The most noticeable achievement of Hyundai is that the company could markedly reduce CO2 emissions on the strength of technological innovations. According to Environmental Protection Agency (EPA) 2011 Trends Report, Hyundai Motor America was ranked as the top automobile manufacturer in terms of fuel efficiency and CO2 emissions. Through its quality innovations, Hyundai developed green cars that are capable of reducing CO2 emissions and thereby promoting environmental sustainability. Reports indicate that such innovations assisted Hyundai to lower the CO2 emission volumes of its new models including i10, i20, and i30 blue to the range of 100g/km. Although the company has been successful in designing and executing social welfare programs as compared to other automobile manufactures, it still contributes to environmental and other social issues.

Assignment 1 Essay Example | Topics and Well Written Essays - 1750 words

Assignment 1 - Essay Example The passages 34-38 (Quinones 460) prove the fact that Jeremy had no intention to make himself a hero, he was truly worried about the kids and did his best to save them. The same intentions I noticed in the interview with that fireman I read years ago and this was really surprising for me, because usually when people do something good they want others to see their good actions and evaluate the person who does something moral as a virtuous kind of personality. However, the fireman from that article was extremely unpretentious telling the stories about all those people he had saved like it was his routine working responsibilities. Thus he claimed that it was just his job, like if it was something equal in its value to what people do in offices or something like that. The fireman wasn’t thinking of being a hero, he was just doing his job, as well as Jeremy was doing what he knew he had to do, so he wasn’t even considering any other options except helping those kids. Iâ€⠄¢m pretty sure that in that moment he wasn’t even thinking â€Å"I have to save the kids†, he was just doing it without thinking, as his actions were absolutely automatic. Hence, it is possible to say that the actions of both the fireman and John were truly heroic, as there wasn’t the intention to become a hero in none of them, because real heroism is essentially simply kind and thoughtful. The Michaej’s Weiskopf story about him losing his hand and saving the three other people in fact reveals an interesting definition of heroism as a â€Å"quick response to a changing environment† (Weiskopf, 467). Probably, the story indeed proves the thesis, however, the story of another journalist, Robert Cox, demonstrates the kind of journalistic heroism that is not engaged with self-preservation instinct but the one based on sacrifice of one’s own life for the sake of justice and truth. Robert Cox was

Financial Accounting Theories: Questions and Answers

Financial Accounting Theories: Questions and Answers In the nature of theory, a positive theory of accounting or Positive Accounting Theory is a descriptive theory, which describes particular aspects of financial accounting practice. It seeks to predict, observe, and explain which accounting methods accountants will or will not use in particular circumstances and why managers and/or accountants elect to adopt particular accounting methods in preference to others. While a normative theory of accounting is a prescriptive theory, which prescribes how accounting should be undertaken. It generates guidance about what accountants should do. It seeks to tell accountants which accounting method in practice is the most efficient or equitable process and hence, which accounting method accountants should use. In the concept of theory, a positive theory of accounting is developed through inductive reasoning that is, through observations. The theory developed is based on observing what accountants do. While a normative theory of accounting is developed through deductive reasoning that is, logical reasoning. The theory developed is based more on the use of logic that is, what accountants should do rather than observation. If a normative theory of financial accounting has been developed to prescribe how we should do financial accounting, is it possible that we can decide to reject the theory because we do not with agree with a central assumption of the theory (such as an assumption about the objective of financial reporting), but at the same time decide that the theory is nevertheless logical? Explain your answer. Yes, we can reject a theory even that the theory is logical. For instance, the capital markets that we use as an assumption are efficient. Besides that, individuals are motivated by self-interest bind together with the wealth maximization. It might lead us to make particular prescriptions about what information organizations should produce. Self-interest means a core belief about what motivates individual action. However, we might consider that the prescriptions provided by the theory are unsound and potentially even negative impact to particular groups within society if we reject these assumptions. In short, we might even to believe that the theory is logically developed. Is the study of financial accounting theory a waste of time for accounting students? Explain your answer. In my opinion, the study of financial accounting theory is not a waste of time for accounting students. In fact, it is important for accounting students to study and understand financial accounting theories. This is because; accounting theories aim to provide a coherent and systematic framework for investigating, understanding and/or developing various accounting practices. The evaluation of individual accounting practices is likely to be much more effective if the person evaluating these practices has a thorough grasp of accounting theory. Without a thorough theoretically informed understanding of accounting, it is difficult to evaluate the suitability of current accounting practices, to develop improved accounting practices where current practices are unsuitable for rapidly changing business situations, and to defend the reputation of accounting where accounting practices are wrongly blamed for causing companies to fail. Hence, the insights from a varied range of accounting theorie s are essential to the process of continual improvement in financial accounting practices. In addition, students of financial accounting will also be required to learn how to construct and read financial statements prepared in conformity with various accounting standards and other professional and statutory requirements. In their working life, whether or not they choose to specialize in accounting, they could be involved in such activities as analyzing financial statements for the purpose of making particular decisions, compiling financial statements for others to read, or generating accounting guidance or rules for others to follow. As such, the better they understand the accounting practices underlying these various activities, the more effective they are likely to be in performing these activities and therefore, the better equipped they are likely to be to succeed in their chosen career. Explain the meaning of the following paragraph and evaluate the logic of the perspective described: In generating theories of accounting that are based upon what accountants actually do, it is assumed (often implicitly) that what is done by the majority of accountants is the most appropriate practice. In adopting such a perspective there is, in a sense, a perspective of accounting Darwinism a view that accounting practice has evolved, and the fittest, or perhaps best, practices have survived. Prescriptions or advice are provided to others on the basis of what most accountants do, the logic being that the majority of accountants must be doing the most appropriate thing. From approximately the 1920s to the 1960s, theories of accounting were normally developed on the basis of observation of what accountants actually did in practice. They were developed by the process referred to as sense. This can be contrasted with a process wherein theories are developed by deductive reasoning which is based more upon the use of logic rather than observation. Besides, returning to the use of observation to develop generalisable theories is based on the common practices which were codified in the form of conventions of accounting after observing what accountants did in practice. These approaches of the theories were adopted by Notable theories, which careful observation of accounting practice revealed patterns of consistent behaviour. For example, it could be observed that accountants tended to be very prudent in measuring both revenues and expenses. Where judgement was necessary it was observed that accountants usually underestimated revenues and overstated expenses. The result was a conservative measure of profit. Similarly, it could be observed that accountants behaved as if the value of money, which was the unit of account, remained constant. These observations of accounting practice led to the formulation of a number of hypotheses such as that where judgement is needed, a conservative procedure is adopted and that it is assumed that the value of money remains constant. These hypotheses were confirmed by many observations of the behaviour of accountants. While there was a general shift towards prescriptive research in the 1960s, some research of an inductive nature still occurs. Research based on the inductive approach has been subject to many criticisms. For example, Gray, Owen and Maunders (1987, p. 66) state that studying extant practice is a study of what is and, by definition does not study what is not or what should be. It therefore concentrates on the status quo, is reactionary in attitude, and cannot provide a basis upon which current practice may be evaluated or from which future improvements may be deduced. What role do values judgments have in determining what particular accounting theory a researcher might elect to adopt to explain or predict particular accounting phenomena? Value judgements have a major power to make with what theory a researcher might elect to use to explain or predict particular phenomena. These indicate that, we must consider the particular accounting theory researchers might use to explain the companies elect to produce information about their social and environmental performance. In case, I believed that company managers are motivated by self-interest. At that time, I would embrace a Positive Accounting Theory. A Positive Accounting Theory has self-interest as one of the fundamental assumptions about what drives human behaviour. These people would have a trend towards believing that all human activity. The activities include the disclosure of social and environmental information. This means that, it is undertaken to the limits that the activity can be related back to positively impacting the managers wealth. Besides, it typically requires people of current generations to offer current consumption to extent it is in the interests of future generations if I was a researcher who holds a vision of sustainable development. In this way, I would reject Positive Accounting Theory as self-interest and sustainable development are to mutually exclusive. For example, researcher would embrace another theoretical perspective such as legitimacy theory. However, there are no researchers in the area of social and environmental accounting enfolds Positive Accounting Theory although it is interesting to note that. Marks and Spencer: Human Resource Management Marks and Spencer: Human Resource Management Company Profile MS made a humble beginning as a single market stall; and have grown to become one of the UKs leading retailers of clothing, food, home products and financial services. MS employs 68,000 employees over 30 countries, has more than 500 stores and cater tens of millions of customers each and every week. MS is committed to provide superior quality products and that too at attractive prices. MSs turnover is  £8 billion. Values Success story of MS has been built on a number of core company values that have remained almost unchanged. These values are: Quality   Delivering excellent standards consistently. Value   Delivering exceptional value to customers. Innovation   Need to continue to be at the forefront of innovation in both general merchandising and food. Trust   The most trusted retailer. MS have a proud heritage of staff welfare, customer care and involvement in the community. Service   They are committed to deliver the best services to customers. Valued   Employees contribution to the business is rewarded. Fairly treated   Employees are respected and valued, whoever they are. Proud   Employees take pride in everything they do. Committed   To delivering great customer service. Involved   Employees are informed of new developments and kept up-to-date with the progress of the company. Challenged   Employees challenge each other constructively every day and work at full potential. From the above mentioned points it is clear that quality of Human Capital at MS forms the basis of their values. Its all about creating a working environment that encourages people to add to their skills, and where theyre provided with everything they need to achieve their potential. (Belinda, HR Head, MS) HR Policies and Rules: Service Rules: Promotion Policy Rules: Any opportunities for promotion are open to all and depend on ability, skills and experience. Wage Structure: Each job is positioned within a reward level according to level of responsibility and market value. This enables MS to: Provide competitive salaries for each job taking into account market rates. Reward everyone according to their contribution. Payment is by BACS (Bankers Automated Clearing System) so it goes straight into employees account. How pay is calculated If a person is on an hourly rate of pay, monthly pay is calculated as follows: Store administered employees (Hourly rate x minimum agreed weekly committed hours x 52.25)/12 Head Office administered employees (Hourly rate x minimum agreed weekly committed hours x 52)/12 For those on an annual salary, the calculation is: Annual salary/12 * The Company reserves the right to suspend pay where an employee fails to notify about absence from work. Employee motivation welfare schemes: Reward Policies Marks Spencer believes in sharing its progress and profitability and reward accordingly. They offer a range of benefits which are service-related, so they build up as service of an employee increases. Each element of the benefits package is reviewed regularly to ensure it remains competitive and maintains Marks Spencer as a leading employer. Some of them are: Employee Discount Car Allowance Healthcare Offers MS offers following healthcare options to all monthly paid employees and their partners: Private health insurance Dental plan insurance Hospital Saving Association (HSA). Travel Expenses Travel is an integral part of work for many people. Marks Spencer offers travel options and expenses so employees can travel in a secure and comfortable manner. Social Activities The Company provides a grant each year for sports and social activities which are organised at business unit/store level. Freeshares Sharesave Schemes Sharesave allows to save tax-free for three to five years and at the end of that period employee can buy Marks Spencer shares at a specially discounted price. Season Ticket Loans Catering They provide a subsidised catering service for all employees. Lifestyle Options MS provides following options and benefits: Flexible working Including a range of options: part-time working, job sharing, term-time working Unpaid special leave up to nine months. If an employee have two years continuous service and the timing fits with the operation of the business , he can take up to nine months unpaid leave. Paid special leave In case of serious personal difficulties, e.g. where a child is hospitalized. Unpaid leave up to 48 hours. Political appointments If an employee has a minimum of five years service, a break of five years is available for all who are wishing to become candidates for any UK or European parliament or assembly. Public duties/involvement in local community In case of any other public duties to attend, an employee can speak to his line manager for adjustments. Justice of the Peace or school governor If an employee intends to become, a Justice of the Peace or school governor, adjustments are made in the working hours. Armed Forces Volunteer Services Offer a period of paid leave to volunteers and ex-service men and women who are required to go on annual training exercises. Confidential helpline A 24-hour confidential support service which help employees to manage stress, personal, traumatic or financial issues which are affecting their attendance or performance at work. Maternity, Adoption, Paternity and Parental Leave entitlements. IVF Provide support if an employee or his/her partner is having IVF treatment. Fostering Support is provided if an employee is considering to become a foster parent. Health safety rules: MS is committed to ensure the health, safety and well being of all its employees, customers and others who visit or work in their premises. MS Policy on Health and Safety includes: The Health Safety Committee It advises on health safety policy, monitors its effectiveness and reviews key performance measures on a quarterly basis. The information is provided by the Fire, Health Safety Officer Network Groups which also meet quarterly. Information from each location is exchanged with Fire, Health Safety Officers at Business Involvement Group Meetings (BIG). The Store/Site Manager The Store/Site Manager is responsible for ensuring with Fire, Health Safety Officer that Company Health Safety Policy is implemented. This includes: Suitable Induction and Legislative Update training for Fire, Health Safety. The prevention, investigation and the reporting of accidents. The completion of ongoing Risk Assessments and maintenance of known hazard information. The Fire, Health Safety Officer (FHSO) He assists the Managers and works closely with the Central Retail Operational Support Fire, Health Safety team. Business Involvement Groups (BIGs) It represents all employees in a two way communication. They discuss health safety policy, performance and implementation as an agenda item at each meeting and update the business through the FHSO Networks. Retail Operational Support Group This group is responsible for determining and monitoring the Fire, Health Safety Risk Assessments, work practices and enforcement measures. Property, Development and Facilities Management They are responsible for the provision of working areas, equipment and materials that are safe and dont pose any risk to health. Occupational Health Services Under this, they provide advice and support to line managers on managing the impact of work on health, and health on work. It creates to safe, secure and pleasant working environment for employees. Training and development:  Personal Development Learning career development MS is committed to develop its employees into skilled, customer-focused, enthusiastic and motivated employees. They do this through training, developing the necessary skills and knowledge to perform effectively and fulfill potential. An employee is equally responsible for learning and development. One should actively identify training and development needs by recognising strengths and weaknesses. Proper formal training consisting of coaching and practical on-the-job experience, supported by a wide range of learning resources is provided. Training is given as and when required e.g. the implementation of new systems. Employees with disabilities MS help disabled employees to realise their full potential and provide them with the same career prospects and promotional opportunities that are available to all employees. In addition, they are provided with the retraining, rehabilitation and reasonable adjustments for those who become disabled during the course of working life. Review of performance Line managers review performance continually in order to assess how a particular employee is doing. It helps employee in assessing themselves and look for further development. Managing Diversity: Marks Spencer have a diverse range of employees and are committed to an active Equal Opportunities Policy. This doesnt just cover recruitment and selection procedures, but runs right through training and development, appraisal, promotion opportunities and eventually to retirement. MS is highly dedicated and committed to promote an environment free from discrimination, harassment and victimisation and work hard to ensure everyone is offered equality of opportunity to achieve their full potential. All the decisions are objective, free from bias and based solely upon work criteria and individual merit.   Highlights of Equal Opportunities Policy are: Promote a working environment free from discrimination, harassment and victimisation on the basis of: gender, sexual orientation, marital or civil partnership status, gender reassignment race, colour, nationality, ethnic or national origin, hours of work religious or political beliefs disability age Adequate concern is shown towards individuals personal circumstances and the needs of the business in order to find solutions to such issues. Reasonable adjustments are made to ensure that disabled workers or applicants are not placed at a substantial disadvantage by a practice or policy that exists at MS. Proper help is provided to people with disability or who have learning difficulty to complete the application process online and also in telephone assessment.

Non-conformity in The Sailor Who Fell From Grace With the Sea, Medea, a

Non-conformity in The Sailor Who Fell From Grace With the Sea, Medea, and The Stranger      Ã‚  Ã‚   We are constantly being affected our surroundings. As a result, our attitudes and personalities are a product of our experiences and the various environments in which they occurred . Furthermore, the society we live in presents to us a set of standards, values, and givens that we may or may not agree with. In literature, the society plays a major role in affecting the characters' thoughts and actions. In The Sailor who Fell From Grace with the Sea, The Stranger, and "Medea", the characters are affected by their society, and their actions reflect their conformity (or non-conformity) to it. Ultimately, non-conformity in these works create the conflicts that make the plots interesting.   Ã‚  Ã‚   In Yukio Mishima's The Sailor Who Fell From Grace With the Sea , the characters are presented with the relatively modern society of post World War 2 Japan. Since the war, as Japan underwent their "second" industrial revolution, it became more permeable to western culture(since it was a major contender of international business). Since Japan has always been a nation that stressed the importance of preserving its culture(imposing isolationism at one point), these changes did not go down so smoothly. Mishima expresses this discomfort by depicting two characters with opposite grounds of non-conformity. One being Fusako; a non-conformist in a traditional perspective, and the other Noboru, a non-conformist in a contemporary perspective.   Ã‚  Ã‚   In Albert Camus' The Stranger, society only affects the main character, Meursault, after he comes to a mid-story crisis. For all practical purposes, Meursault was living in a French society of the 30's, whereas Al... ...rent does not conform.   Ã‚  Ã‚   The authors' relations to us on the characters' places in society help us to relate to and comprehend their actions. If Meursault hadn't been so detached from society, Noboru so discontented with society, and Medea so vengeful toward society, we wouldn't have half of the justification needed to understand the murders that took place in the works. Given the presented material about conformity, I conclude that the stories' plots indeed grow around the unique attributes of the non-conformers, and as result, spark the reader's imagination to the fullest.    Works Cited    Euripedes "Medea", Greece 431 BC Camus, Albert (Translated by Matthew Ward) The Stranger , New York, Vintage International, 1988 Mishima, Yukio. (Translated by John Nathan) The Sailor Who Fell from Grace with the Sea, New York, Vintage International, 1993.

Clashes of Race Essay

Abstract The purpose of this paper is to explore racism and discrimination within America. It was also a goal to show the relationships between racial clashes throughout history, and what the purpose behind the clashes was. By showing these clashes society gets a better understand of what triggers these action within society. Running Header: CLASHES OF RACE: UNDERSTANDING THE PURPOSE In the rather complex world in which society dwells on, society lacks appreciation for the simplicity of the universe. one act or idea can spawn certain events that affect the course of history. to understand history, it is essential for society to look at the causes behind the significance of an event. racial discrimination has spawned social clashes between ethnicities for generations, and it continues to do so. to understand the significance of these events, it is important to analyze the source of these racial clashes throughout history. analyzing the sources of these events provides, if any, patterns of human nature in response to mistreatment due to racial profiling. it is also essential to analyze the basic principles of discrimination within the twenty-first century and what society faces in present day. before analyzing racial discrimination in the twenty-first century, the importance of understanding the different types of racism is needed. There are two types of discrimination that society faces present day, direct discrimination and indirect discrimination. direct discrimination by definition, is when an individual or group is singled out directly by society or an individual based on there race. indirect discrimination is when an individual is singled out surreptitiously by an individual or group. this is more prevalent within present day culture, compared to direct discrimination. the reason being that racism in the twenty-first century is less acceptable among society. the result of racism is that it is less acceptable within modern day society is racism taking on a more enigmatic face. Running Header: CLASHES OF RACE: UNDERSTANDING THE PURPOSE social clashes that resulted from direct discrimination have been apart of america for decades. prime examples of direct discrimination are famously the wars and massacres enacted on early native americans. The reasons for these attacks on native americans were due to new settlers in america wanting to acquire resources from the natives themselves. the colonist’s believed that the natives way of life was inferior to their own, due to the savageness of their own human nature. This is a prime example of micro-aggression in early american culture. Such events such as the â€Å"trail of tears† and many other attacks on the native american’s way of life was justified due to the idea of manifest destiny, which is a belief that the territory was a divine gift to the american colonist. This resulted in constant conflict between american society and native americans in the twenty-first century. it is important to understand how micro-aggression works and operates in the twenty-first century. with modern society changing into a more diversified culture in the United States, it is important to understand how indirect discrimination works in modern society. Society by nature tends to group themselves within certain micro-cultures, it is important to understand this important dynamic due to its purpose within society. this dynamic by nature forces ethnicities to side with a certain set of social norms and values.(West,2004) examples of how this affects modern day society would best be described by conflict with interracial marriages and racial generalization. ethnic grouping has been apart of america since the beginning of american society. the colonist settled in america based on their religions and values, in which the colonist Running Header: CLASHES OF RACE: UNDERSTANDING THE PURPOSE had previously in britain. more modern examples of ethnic grouping would be groups, such as the black panther party, naacp are examples of more modern cases of ethnic grouping.(Jablonski,2012) the common feature of today’s society, also well known as mass media, has a huge impact on racial conflictions with the populace of today’s society. one psychological principle says that if an image or idea is shown repetitively that the image or idea will leave an imprint on the mind, later on making the mind recognize the image or ideology as† normalcy†.(Yosso,2002) the mainstream media controls the public agenda, as well as the emotions reflected within society. the mass media needs to recognize the effect in which it has on society, the purpose of the media should be to promote the truth of a matter accurately. This would help balance out racial out lashes between ethnic neighborhood, as well as riots and other ethnic protest. (Vann,2006) in recent times of society, racism in north america has went through a major transformation, especially after the post-civil rights era where the democrats believed in equality for all types of ethnicities that specifically did not get along throughout the history of racism in society(Wamsted,D,2012). This shows the progression of diversity within America. however, even with change in equality the south still shows a higher percentage of direct discrimination as well as indirect discrimination in modern day society than the north. some examples of the result of discrimination can best be depicted is social out lashes of an ethnic communities. this can be shown through protest, as well as more Running Header: CLASHES OF RACE: UNDERSTANDING THE PURPOSE serious demonstrations such as riots. the causes of these demonstrations can be a number of reasons, but one pattern that is shown throughout history is that most social out lashes resulted due to mistreatment among their race. an example of this would be the los angeles riots of 1992. The riots resulted from six officers found not guilty that were accused of beating a black male, rodney king. the riots lasted for six days, and resulted in thousands of injuries and fifty-three deaths.(Watts,2011) however, not every protest result in death and injury. through the civil rights era many protesters believed in the nonviolent approach of martin luther king jr. most protesters believed in sit-ins, boycotts, and other forms of nonviolent forms of protest. however, the effects of racism and discrimination has not stopped america from diversifying, but rather fueled individualism among minorities within america. A study shows that more minorities are striving for higher education within america. derek bok reported in 2000 in his book The Shape of the River that eighty-six percent of black students who enrolled in twenty-eight selective universities across the nation were apart of the middle-class or upper-middle class. This shows not only an increase in african american on college campus, but also the percentage of success among blacks with a stable financial backing. This trend is important to understand due to the progression of diversity within america. It is prevalent that not only income have increased among african americans, but also the number of blacks going to college compared to college statistics of the 1990s and 1980s.(Harring-Smith,2012) to understand the importance of an action, is in essence the greatest ideology or knowledge to grasp. for every action within society has an effect on history. The Running Header: CLASHES OF RACE: UNDERSTANDING THE PURPOSE importance of diversity within society continues to show progression. however, racism will always have its place within society. society has to continue to evolve as well as continue to educate the youth in society to limit the grasp that racism has on america, whether the discrimination is indirect or direct. â€Å"we’ve got to face the fact that some people say you fight fire best with fire, but we say you put fire out best with water. we say you don’t fight racism with racism. we’re gonna fight racism with solidarity.†-Fred Hampton Running Header: CLASHES OF RACE: UNDERSTANDING THE PURPOSE References: Haring-Smith, T. (2012). Broadening Our Definition of Diversity. Liberal Education, 98(2), 6. Jablonski, N. (2012). The struggle to overcome racism. New Scientist, 215(2880), 26. Vann, A. (2006, June 29). Sometimes the allegation of â€Å"reverse racism† is camouflage for maintaining the â€Å"status quo†. New York Amsterdam News. p. 13. Wamsted, D. J. (2012). Opening Doors for Diversity. Electric Perspectives, 37(3), 26. Watts. (2011). Columbia Electronic Encyclopedia, 6th Edition, 1. West, E. (2004). Expanding the Racial Frontier. Historian, 66(3), 552. doi:10.1111/j.1540-6563.2004.00088.x Yosso, T. J. (2002). Critical Race Media Literacy: Challenging Deficit Discourse about Chicanas/os. Journal Of Popular Film & Television, 30(1), 52.

Mobile Number Portability Essay

Introduction Mobile number portability (MNP) enables mobile telephone users to retain their mobile telephone numbers when changing from one mobile network operator to another. MNP (Mobile number portability) is implemented in different ways across the globe. In India the Telecom Regulatory Authority of India (TRAI) implemented the MNP facility firstly in Haryana in November 2010 and then extended to all parts of the country in January 2011. The facility is available for both pre paid and post paid customers across mobile operators with in the same telecom circle. Vodafone India, formerly Vodafone Essar and Hutchison Essar, is the second largest mobile network operator in India after Airtel. It is based in Mumbai, Maharashtra and which operates nationally. It has approximately 146.84 million customers as of November 2011. In terms of active subscriber base in Kerala Vodafone is the second largest player with a market share of 19.8%. Kerala is one of slowest growing market with high proportion of MNP requests. By March 2012, Kerala registered 2,066,487 Mobile Number Portability (MNP) requests, resulting into churn rate of 6.08% which is one of the highest in India. This study is an attempt to understand the customers’ response towards MNP facility with special reference to Vodafone customers in Pookottumpadam. Pookottumpadam is one of the growing villages in Nilambur taluk of Malappuram district Comment [a2]: Heading font size 14 and body text 12 Comment [a3]: In this paragraph introduce about your topic Comment [a4]: Here introduce about your special reference product or organisation Comment [a5]: Here introduce about what you are going to do with this project Significance of the study Active wireless subscriber base in Kerala is 72.67% resulting in 24.72 million active mobile users. Vodafone is the second largest mobile operator in terms of active subscriber base and fastest growing wireless operator in Kerala. By March 2012, Kerala registered 2,066,487 Mobile Number Portability (MNP) requests, resulting into churn rate of 6.08% which is one of the highest in India. Vodafone is one of the companies which benefitted from the MNP service. So this study highly relevant and will be useful to mobile operators as well as to mobile subscribers for making informed decision regarding porting from one operator to other. Comment [a6]: State why your study is relevant and how it will useful to various interested groups Statement of the Problem Mobile Number Portability is a powerful tool in the hands of customers to bargain from their existing mobile operators for better quality in services and fare tariff for services. Under MNP, if the subscribers are not satisfied with the services of their service provider, they can change their service provider while retaining the existing phone number. But in India this facility has got poor response comparing to other countries because of very little pent up demand for it when compared to other countries. So this study will reveal awareness level, opinion and use of MNP facility among Vodafone subscribers in Pookottumpadam. Comment [a7]: State your hypothesis here. Hypothesis is your assumption that you are going to prove through this study Objectives of the study To know the awareness level of MNP facility among Vodafone subscribers To examine the factors influencing the porting decision of mobile users To analyse customers satisfaction after availing MNP facility Comment [a8]: Write two or three specific objectives of the study. Methodology and Data Collection a. Scope of the study This study will be conducted among Vodafone customers in Pookottumpadam village, Nimambur taluk, Malappuram district Comment [a9]: Scope means the area of coverage. Ie the geographical area where you are conducting your study b. Sampling Plan 30 Vodafone customers will be randomly choosen for the purpose of study. The data will be collected through structured questionnaire. Comment [a10]: Mention about the number of samples and methods of sampling c. Methodology This study will be based on both primary and secondary data. The primary data will be collected through questionnaire specially designed for this survey. And secondary data will be gathered from the relevant journals, web sites and other sources. Comment [a11]: Here mention about the sources of data and methods of collecting data Chapterisation The study will be presented through the following chapter schemes 1. 2. 3. 4. Introduction Review of Literature Analysis and Interpretations Finding, Suggestions and Conclusions Comment [a12]: The important chapter in your project Limitations of the study 1. The shortage of time and money will limit the number of samples in to minimum 2. The advanced statistical tools not used for analysis Comment [a13]: Mention two or three factors that will limit the quality of your study Reference http://www.boneless.in/2012/05/kerala-wireless-telecom-market-2012.html www.vodafone.in http://en.wikipedia.org/wiki/Mobile_number_portability Comment [a14]: Quote the material you referred while drafting synopsis preferably books